Disconnect Google or Facebook
To remove the data Oyklane received from Google or Meta (Facebook, Instagram, WhatsApp):
- In the Oyklane admin open Settings ▸ Connected accounts and press Disconnect. We delete the access tokens straight away and revoke our access at Google; the reviews, posts and catalogue status we stored for your apps are deleted within 30 days.
- Or remove Oyklane from your account: Google at myaccount.google.com/permissions; Facebook at Settings & privacy ▸ Settings ▸ Apps and websites. Then write to us and we'll delete what we stored.
Delete your seller account and store
Email support@oyklane.com from the email on your account, with your store's address. We confirm it's you, then delete your account, store, products, customers and connected accounts within 30 days (backups within 90 days).
We keep only what the law requires — such as invoices for tax records — and delete it when that period ends. Ask for an export of your store data first if you want one.
If you shopped at a store on Oyklane
- Sign in to your account on the store to see and change your details, or ask the store to delete them — the store decides about your order records.
- To stop the Oyklane account signing you in on other stores, press Sign out on any store; it's removed from that browser.
- You can also write to us with the store's name and the email or phone you used, and we'll pass it to the store and help.
Contact
More about what we keep and why: Privacy Policy.
Upsway
Mansarovar, Jaipur, Rajasthan 302020, India
GSTIN: 08GFBPP1123R1Z2
Email: support@oyklane.com · WhatsApp: +91 89554 87847
Grievance Officer (Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023): support@oyklane.com. We acknowledge complaints within 48 hours and resolve them within 30 days.